Shipping policy

Shipping Policy – Kendra’s Boutique

At Kendra’s Boutique, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods, processing times may be slightly extended.

For custom items (including wigs, coloring, or special orders), processing may take 7–15 business days before shipment.

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Shipping Time & Delivery

Once your order has been processed and shipped, delivery times are as follows:
• Standard Shipping (U.S.): 3-5 business days
• Express Shipping (U.S.): 2-3 business days
• International Shipping: 5–10 business days (varies by location)

Please note that delivery times are estimates and may be affected by carrier delays.

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Shipping Carriers

We primarily ship via trusted carriers such as FedEx, and USPS to ensure reliable delivery.

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Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

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Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.
Kendra’s Boutique is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Lost or Stolen Packages

Once your package has been marked as delivered, Kendra’s Boutique is not responsible for lost or stolen items.
If you experience an issue, please contact the shipping carrier directly to file a claim.

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Shipping Delays

While we strive to meet all delivery timelines, delays may occur due to:
• Weather conditions
• Carrier issues
• Holidays or high order volume

We appreciate your patience and understanding.

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Signature Confirmation

For high-value orders, a signature may be required upon delivery to ensure safe receipt of your package.

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If you have any questions regarding your order, please contact us at:
📧 Kendrasboutique12@gmail.com